Frequently Asked Questions
Discover responses to commonly asked questions
about our products and services.
To get started opening a personal account, just click ‘Register’. Signing up is easy, we’ll just need some basic identification documents so that we can electronically verify your identity. This is to comply with standard regulatory requirements in each territory that we operate in.
Anyone who meets our eligibility criteria, including age, residency, and identity verification requirements, can use the app to send money.
Identity verification helps us comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations and ensures a safe platform for all users.
1. Select the destination country 2. Enter the beneficiary details or create as a new beneficiary 3. Choose the payout method 4. Review fees and exchange rate 5. Confirm the transfer
Fees are shown upfront before you confirm the transfer. The exact cost depends on the destination, amount and payout method.
Save beneficiaries and repeat transfers quickly without re-entering details.
Yes. We use industry-standard encryption, secure infrastructure, and regulated partners to safeguard your funds and personal data.
Need more assistance?
Contact usSet up and save money on your transfers with Ajeer
Get started now
